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We typically accept orders starting from one full slab or batch, depending on the product. For smaller requirements (tiles, cut pieces), please contact us for customized quotes.

Processing and dispatch usually take up to 15 working days from order confirmation. Once shipped, the goods are delivered ex-factory; unloading at site and insurance are to be managed by the customer.

Yes, we can provide sample pieces (subject to availability). Please request samples via email with the details of the slab or tile you are interested in, and we will confirm availability and shipping cost.

We have a no-refund policy as stone is a natural material. Exchanges may be possible only if the same batch lot is available and must be reported within 4 days of delivery. A restocking fee of 10% will apply for accepted exchanges.

• Seal your stone periodically (usually once a year) to protect against staining.

• Clean with mild, pH-neutral cleaners — avoid acids, bleach, or abrasive chemicals.

• Use coasters, trivets, and avoid dragging heavy objects across surfaces.